September 25, 2014
at Educaional Information, Consulting & Mentoring
A Customer Interaction course for study abroad counselors of JAOS affiliated members was held. Ms. Atsuko Kojima, who is a business manners and communications trainer, was invited as a lecturer, and 9 organizations and 20 members participated on the day of the workshop. The topic was “High Class Customer Service”, and a lecture on expressions, voices and eye movements that leave a pleasant impression was presented, followed by practice in small groups. At the gathering following the workshop, counselors working in the same industry exchanged business cards and conversation. It was an excellent networking opportunity.